I want to return the product I ordered.
Your purchase of goods on this website is equivalent to overseas purchases, and the laws of
What should I do if the goods are damaged after receiving the package?
We will maintain the utmost care when packaging and shipping your order package, but unfortunately, in a few cases,
some products will still be damaged during the mailing process, especially in long-distance international
transportation. If you find that the goods are damaged when you receive the package, please provide all the goods in
the package carton, the logistics documents outside the box, the packing list and the damage certificate issued by the
post office, and send it by the post office. The package will be sent to the Chinese customer service mailbox
[email protected] as an attachment within 7 working days after receiving the package. After verification, Asia
Minor Limited will assume full responsibility. We will arrange a refund for you within 7 working days (you need to
send the wrong product back to us). The specific payment time is subject to the processing time of the bank and
payment institution.
We will maintain the utmost care when packaging and shipping your order package, but unfortunately, in a few cases,
some products will still be damaged during the mailing process, especially in long-distance international
transportation. If you find that the goods are damaged when you receive the package, please provide all the goods in
the package carton, the logistics documents outside the box, the packing list and the damage certificate issued by the
post office, and send it by the post office. The package will be sent to the Chinese customer service mailbox
[email protected] as an attachment within 7 working days after receiving the package. After verification, Asia
Minor Limited will assume full responsibility. We will arrange a refund for you within 7 working days (you need to
send the wrong product back to us). The specific payment time is subject to the processing time of the bank and
payment institution.
What should I do if the package is not received after the timeout?
If you have not received the package 20 days after delivery, please use the registered email address to send the details
of the abnormal order to the customer service email [email protected], and we will apply for an investigation
for you.
What should I do if the product does not match the description of the order after receiving the package?
We will maintain the utmost care when packaging and shipping your order package, but unfortunately, in a few cases,
there will be less delivery, wrong delivery, etc. If you find that the product does not match the description of the order
when you receive the package (such as under-delivery or wrong delivery), please provide all the goods in the parcel
carton, out-of-the-box logistics documents and parcel list, and send the package to the customer service mailbox as an
attachment [email protected] within 7 working days.
We will maintain the utmost care when packaging and shipping your order package, but unfortunately, in a few cases,
there will be less delivery, wrong delivery, etc. If you find that the product does not match the description of the order
when you receive the package (such as under-delivery or wrong delivery), please provide all the goods in the parcel
carton, out-of-the-box logistics documents and parcel list, and send the package to the customer service mailbox as an
attachment [email protected] within 7 working days.